Free Shipping on all Orders | Use code "Welcome10" for 10% off your First Order |
Free Shipping on all Orders | Use code "Welcome10" for 10% off your First Order |
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"Sira and Soma" is a brand of "Mehar Lifestyle".
1. We collect personal details such as your name, email address, contact number, billing and shipping addresses, and payment information when you place an order or register on our website. This information helps us fulfill your orders efficiently and communicate with you regarding your purchases.
2. When you browse our website, we automatically gather information such as your IP address, browser type, device type, and pages visited. This technical data helps us understand user behavior and improve our website performance and user experience.
3. We use cookies and similar technologies to remember your preferences, enhance site functionality, and personalize your shopping experience. Cookies also help us analyze website traffic and target relevant marketing campaigns. You can manage or disable cookies through your browser settings.
4. Your information is used to process your orders, deliver products, and send you order confirmations and shipping updates. With your consent, we may also use your contact details to share offers, newsletters, and product launches aligned with your interests.
5. We do not sell or rent your personal data to anyone. We only share your information with trusted service providers like payment gateways, shipping partners, and marketing platforms, and only to the extent necessary to perform essential business operations.
6. We implement industry-standard security practices, including SSL encryption and secure servers, to protect your personal data. Payment information is handled by PCI-DSS compliant third-party processors, and access to your data is restricted to authorized personnel only.
7. If you have any questions, concerns, or requests regarding your personal information, please contact us at: siraandsoma@gmail.com.
"Sira and Soma" is a brand of "Mehar Lifestyle".
1. All product prices are listed in INR, and are inclusive of basic product costs. Prices are determined based on formulation, ingredients, packaging, and operational costs. We reserve the right to update product prices at any time without prior notice, but such changes will not affect confirmed or paid orders.
2. From time to time, we may offer promotional discounts, coupon codes, or limited-time offers. Such pricing is only valid during the promotional period and may not be applied retroactively to past orders. Only one discount code may be applied per order unless explicitly stated.
3. Applicable taxes such as GST, VAT, and sales tax is already included in the product cost.
"Sira and Soma" is a brand of "Mehar Lifestyle".
1. We currently ship all our products PAN India.
2. Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next working day. In case of delays due to unforeseen circumstances (e.g., stock unavailability, weather), you will be notified promptly.
3. Domestic shipping under standard delivery will approximately take 3-7 business days after payment is complete.
4. Once your order is dispatched, you will receive a tracking number on your email.
5. Please ensure your shipping address is accurate and complete. If an order is returned due to incorrect or incomplete address, re-shipping charges may apply.
6. While we strive for timely deliveries, delays can occur due to natural calamities, public holidays, or remote location delivery issues.
7. If you receive a damaged package or if items are missing, notify us within 48 hours of delivery.
"Sira and Soma" is a brand of "Mehar Lifestyle".
1. We strive to provide accurate product descriptions, images, and ingredients. All skincare products are for external use only and should be used as directed. Results may vary based on individual skin type and conditions.
2. Orders are confirmed only after successful payment. Sira and Soma reserves the right to refuse or cancel any order for any reason, including but not limited to payment failure, suspected fraud, or stock errors.
3. All content on the website, including text, images, logos, and product names, is the intellectual property of Sira and Soma and may not be used without permission.
4. If you leave reviews, testimonials, or comments, you grant us the right to use, reproduce, and display that content for marketing or editorial purposes.
5. Sira and Soma is not responsible for any adverse skin reactions resulting from product use. Please perform a patch test before full application. We are not liable for any indirect or consequential damages arising from the use of our site or products.
"Sira and Soma" is a brand of "Mehar Lifestyle".
1. Once shipped, the order cannot be cancelled. You may, however, initiate a return upon delivery (if applicable).
2. We accept returns only for:
3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
4. For hygiene and safety reasons, we do not accept returns or exchanges on: Opened or used skincare products, Products bought during clearance or final sale events, and Gift cards or promotional items.
We love our customers, so feel free to contact us for any questions, feedbacks, reviews! Email us at siraandsoma@gmail.com
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